Appriss Retail Shines at Customer Service and Support Categories of the RIS Software LeaderBoard2023
Appriss Retail ranks in the “Top Twenty” among all retail solution providers according to the prestigious annual Report
IRVINE. Calif., December 22, 2022–(BUSINESS WIRE)–Appriss RetailData Science, a global leader in data science to transform consumer interactions and help prevent loss, has announced today that it has been named a leader for the RIS Software LeaderBoard 2023. Appriss Retail was ranked in both the Top 20 overall and the Top 10 for 24 categories. There were standout mentions in customer service, support, and customer service.
The RIS Software LeaderBoard is one of the retail industry’s most prestigious benchmark reports. After surveying many of the top retail technology companies’ customer bases, RIS News These vendors are ranked based on customer satisfaction and performance. This report highlights the Top 20 overall and the Top 10 for each criterion.
Appriss Retail was ranked in the Top 20. They also received top five rankings in many other categories including:
-
Leaders in Quality of Service (#1)
-
Leaders in Quality of Support by Tier One & Mid-Size Retailers (#1)
-
Leaders in Total Cost of Operations by Tier One & Mid-Size Retailers (#2)
-
Leaders in Overall Performance for Tier One and Midsize Retailers (#3)
-
Leaders in Technology Innovation #3
-
Leaders in Ease of Integration and Installation (#4)
-
Leaders in Software Reliability by Tier One & Mid-Size Retailers (#4)
Steve Prebble CEO of Appriss Retail said, “The relationship between Appriss Retail, its customers, is of the greatest importance to our company, so seeing it reflected in rankings means a lot.” Our technology helps retailers maximize their profits and manage their risk by allowing them to make real-time decisions and perform active risk assessments. This is an important area for retailers. We are committed to making sure our customers get great ROI and strong revenue increases. This is a reflection of our efforts to solve market challenges and our ongoing innovation. RIS It’s an honor to be a Software LeaderBoard member again this year.
“This is the second year in a row that we’ve seen Appriss Retail rank in the LeaderBoard’s Top 20 and receive strong category-specific rankings,” said Jamie Grill-Goodman, editor in chief, RIS News. “These placements are a testament to the company’s customer satisfaction and value. Appriss Retail deserves to be recognized for its outstanding achievements.
For more information, please visit the complete site. RIS For the Software LeaderBoard report 2023, please visit: https://risnews.com/leaderboard23.
About Appriss Retail
Appriss Retail, which has more than 20-years of data science knowledge, transforms multichannel consumer interactions. They provide real-time and actionable recommendations to reduce fraud and losses, maximize efficiency, and maximize profits. The company’s Software-as-a- Service (SaaS) solutions for behavior-based recommendations (BBR) and exception-based reporting (EBR) allow retailers to use machine learning and artificial intelligence to stop, modify, redirect or reward the actions of employees and consumers. Appriss Retail is a global provider of specialty, apparel and department stores, as well as hard goods, large-box, grocery, pharmacy and hospitality businesses. It has more than 180,000 locations across 45 countries on six continents. Appriss Retail is available at: www.apprissretail.com.
About RIS News
RIS is the key information source for retail executives. It provides them with the right content to identify top business strategies and business solutions that will help them make better IT and business decision. The diverse RIS portfolio provides retailers with the intelligence and tools they need to succeed. It also allows them to connect with peers to learn, share, and grow as leaders. Benchmark research, exclusive industry coverage, innovative storytelling, and best-in-class events all provide today’s leaders with assets to grow their knowledge, profits, and productivity. For more information, visit risnews.com.
About EnsembleIQ
EnsembleIQ is a North American business information company providing insightful information as well as actionable connections. We help professionals make informed business decisions to gain competitive advantage by using our market knowledge throughout the purchase process in retail, technology and consumer goods. We provide creative solutions to connect service providers and suppliers with our business-building networks. Our diverse capabilities allow us to offer unrivaled digital and social marketing services, as well as strategic printing offerings, to our markets. EnsembleIQ can be found at www.ensembleIQ.com ensembleiq.com.
Businesswire.com – View the source version https://www.businesswire.com/news/home/20221222005392/en/
Contacts
Jenna Jordan
Ketner Group Communications (for Appriss Retail).
[email protected]